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FAQ
Common Issues for B-End Clients
• Spot Wholesale: Minimum order of [100] units
• OEM Customization: Minimum order of [200] units
• ODM Private Label: Minimum order of [200] units
• Joint Development: Negotiable
•The specific minimum order quantity depends on the product and customization requirements. Welcome to consult our sales manager.
• Standard product samples: Available. Inquire about the sample fee with the sales manager; shipping cost payable on delivery.
• Custom product samples: Mold fee and sample fee are required, specific quotation based on customization requirements.
• Sample fee refund: The sample fee will be fully refunded after a bulk order of 200 units is placed.
• Sample lead time: Standard products 3-7 days, custom products 15-30 days.
• In-stock orders: shipped in 3-7 days
• Small batch customization (within 200 units): 15-20 days
• Large batch orders (over 1000 units): 25-35 days
• The specific delivery time is determined according to the order quantity and production schedule, and will be clearly stipulated in the contract.
Payment Terms:
• Overseas Customers: T/T (Telegraphic Transfer), PayPal (for small amounts).
• Sample Orders: 100% in advance
• Bulk Orders: 30% deposit, 70% before shipment.
• Does not support drop shipping; e-commerce customers need to stock up by themselves:
Can provide in full:
• CE, FCC certification reports
• ISO9001 quality management system certificate
• Product inspection reports (SGS/Intertek and other third parties)
• Certificate of origin (if export is required)
All certification documents can be provided as copies or electronic versions after signing the contract.
We highly value our clients’ intellectual property:
• Confidentiality agreements (NDA) can be signed, with legal protection
• Clients’ design drawings, molds, etc. are managed by dedicated personnel and kept strictly confidential
• Customized products will not be sold to third parties without the client’s permission
• The factory has strict internal confidentiality regulations and access control




